Terms and Conditions
AREHANDMADE TERMS & CONDITIONS
Effective Date: September 30, 2026
PART I — TERMS OF SERVICE FOR ONLINE SHOPPERS
1. Overview
This website is operated by AreHandmade LLC. Throughout the site, the terms “we,” “us,” and “our” refer to AreHandmade LLC.
AreHandmade offers this website, including all information, tools, products and services available from this site to you, conditioned upon your acceptance of the terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions and the policies referenced or linked herein.
These Terms apply to all users of the site, including browsers, customers, merchants and other users, as applicable.
2. Online Store Terms
By agreeing to these Terms, you represent that you are legally capable of entering into a binding transaction under the laws applicable to you.
You may not use our products, website or services for any illegal or unauthorized purpose, nor may you violate applicable laws in your use of the Service.
You must not transmit viruses, malicious code or other material intended to interfere with the operation or security of the website.
3. General Conditions
We reserve the right to refuse service, cancel transactions, restrict access or take other reasonable action when necessary to prevent fraud, abuse, unlawful activity, security risks or violations of these Terms, subject to applicable law.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any proprietary portion of the Service without our written permission, except as permitted by applicable law.
4. Accuracy of Information
We make reasonable efforts to provide accurate information on our website. However, product information, availability, descriptions, images, pricing and other content may occasionally contain errors or require updates.
We may correct errors, inaccuracies or omissions and update information as permitted by applicable law.
5. Products and Services
Certain products or services may be available exclusively online and may have limited quantities.
We make reasonable efforts to display product colors and images accurately, but we cannot guarantee that every device will display colors identically.
We reserve the right to limit quantities, discontinue products or modify product offerings, subject to applicable law and existing orders.
6. Prices and Billing
Product prices are those displayed at the time of purchase, subject to correction of errors as permitted by law.
You agree to provide current, complete and accurate purchase, billing and account information when required to complete a transaction.
Available payment methods are displayed during checkout and may be provided through third-party payment processors.
7. Orders
We reserve the right to refuse or cancel an order when reasonably necessary, including suspected fraud, payment problems, inventory errors, prohibited transactions or other legitimate operational or legal reasons.
If an order that has already been paid is cancelled by AreHandmade, any refund due will be processed according to the applicable payment method and our policies.
8. Shipping, Delivery, Cancellations and Returns
Shipping, delivery, cancellation and return conditions are governed by the applicable AreHandmade policies published on our website.
View Shipping & Delivery Policy
View Cancellations, Changes & Returns Policy
9. Third-Party Services and Links
Certain services, payment methods, applications, carriers or links available through our website may be provided by third parties.
Third-party services are governed by their own terms and policies. AreHandmade is not responsible for independent third-party acts or omissions except to the extent required by applicable law.
10. Intellectual Property
The AreHandmade name, branding, website content, graphics, text, photographs and other proprietary materials belong to AreHandmade or their respective rights holders and may not be used unlawfully or without required permission.
11. Prohibited Uses
You may not use the website or Services to:
- Violate applicable law.
- Commit or facilitate fraud.
- Infringe intellectual-property rights.
- Transmit malicious software or code.
- Attempt unauthorized access to systems or accounts.
- Collect information unlawfully.
- Interfere with the security or operation of the website.
- Engage in conduct prohibited by applicable payment processors or service providers.
12. Privacy
Personal information submitted through our website is governed by our Privacy Policy.
13. Disclaimer
Except as expressly required by applicable law, the website and its general informational content are provided on an “as available” basis.
Nothing in these Terms excludes warranties, remedies or consumer rights that cannot legally be excluded.
14. Limitation of Liability
To the maximum extent permitted by applicable law, AreHandmade will not be liable for indirect, incidental, special, punitive or consequential damages arising from use of the website where such damages may lawfully be excluded.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded.
15. Governing Law
These online-store Terms are governed by applicable law, including the laws of the State of Delaware where applicable, without limiting any mandatory consumer protections that apply to a customer.
PART II — SELLER, PREP CENTER & FULFILLMENT TERMS OF SERVICE
These Seller, Prep Center & Fulfillment Terms of Service (“Seller Terms”) govern logistics, preparation, fulfillment, storage, inventory handling and related services provided by AreHandmade LLC (“AreHandmade,” “we,” “us,” or “Fulfillment Center”) to businesses, sellers, merchants, brands, agents and other commercial clients (“Seller,” “Client,” or “you”).
These Seller Terms apply to services including, as applicable, FBA preparation, FBM fulfillment, Wholesale preparation, Arbitrage preparation, storage, receiving, inventory handling, returns processing, kitting, labeling, product photography, marketplace-related logistics support and other services accepted by AreHandmade.
These Seller Terms are separate from the terms applicable solely to retail consumers purchasing products from the AreHandmade online store.
By creating a seller account, requesting activation as a seller, submitting inventory to an AreHandmade facility, requesting or paying for a logistics service, or continuing to use our seller services after receiving these Seller Terms, you acknowledge that you have read and agree to these Seller Terms and the policies incorporated into them by reference.
1. Eligibility and Authority
Seller represents that:
- Seller is legally authorized to conduct its business and enter into this agreement.
- The person creating or operating the account has authority to act on behalf of Seller.
- Seller owns the merchandise submitted to AreHandmade or has lawful authority to possess, store, prepare, distribute or direct its disposition.
- Information supplied concerning Seller, inventory, products, suppliers, marketplace accounts and shipping instructions is accurate to Seller’s knowledge.
AreHandmade may request information reasonably necessary to identify Seller, verify account ownership, protect inventory, comply with law or safely perform requested services.
2. Services
Depending on the service requested and accepted, AreHandmade may provide:
- Receipt and inventory intake.
- Basic visual inspection and quantity verification.
- Amazon FBA and Walmart WFS preparation.
- FNSKU and other labeling.
- Polybagging, repacking and protective packaging.
- Wholesale preparation.
- Arbitrage preparation.
- FBM and direct-to-customer fulfillment.
- Storage.
- Returns processing.
- Kitting and consolidation.
- Inventory counts.
- Product photography and documentation.
- Preparation of outbound shipments.
- Marketplace logistics support.
- Other logistics or operational services accepted by AreHandmade.
Current information about our logistics processes is available here:
The exact service performed depends on Seller instructions, product characteristics, marketplace requirements and the service selected.
Unless expressly agreed otherwise in writing, AreHandmade is not the manufacturer, importer of record, customs broker, tax adviser, legal adviser, product owner or guarantor of Seller marketplace eligibility.
3. Wholesale and Arbitrage Operations
AreHandmade maintains different service structures and pricing for Wholesale and Arbitrage operations.
A shipment qualifies for the applicable Wholesale pricing when it satisfies the Wholesale quantity and SKU requirements published on our current Fees & Rates page. Inventory that does not meet those requirements may be processed under the applicable Arbitrage or other service structure.
Current preparation rates, volume tiers, materials, storage rates and additional services are available here:
Current prices and operational timeframes are incorporated by reference rather than duplicated in these Terms so that Sellers can consult the currently published information.
4. Fees, Materials and Pricing
Seller agrees to pay the fees applicable to services requested and performed.
Unless expressly stated otherwise on the Fees & Rates page or in a Seller-specific written agreement:
- Preparation charges are determined by the applicable service and volume tier.
- Required packaging materials and outbound boxes may be charged separately where indicated.
- Storage charges apply according to the applicable inventory category and storage option.
- Additional or optional services are charged only when applicable or requested.
- Carrier transportation charges are separate from AreHandmade preparation and material charges.
A custom written quote or agreement accepted by both parties may establish pricing different from generally published rates. For services expressly covered by that agreement, the Seller-specific agreement controls.
5. Express Receiving and Product Intake
Certain receiving and product-intake services listed under Additional Services are intended for expedited processing when applicable.
In Arbitrage operations, receiving and intake may be processed within the ordinary operational queue. Sellers who require inventory to be received or entered into the system immediately upon arrival may request an available Express Package Receiving or Express Product Intake service.
Express receiving and intake charges are not automatically added to Wholesale preparation fees.
Current charges and applicable service information are available on the Fees & Rates page.
6. Storage
Storage is provided according to inventory category, space requirements, product characteristics and available storage options.
Current storage rates, including applicable free-storage periods, per-unit rates, pallet rates and dedicated-space options, are published on the Fees & Rates page.
Storage charges may continue while merchandise remains in AreHandmade’s custody, including merchandise awaiting Seller instructions, payment, shipping information, carrier pickup, removal or resolution of an account issue, to the extent provided by the applicable pricing or agreement.
Seller must not ship merchandise requiring refrigerated, frozen, hazardous, regulated, oversized or other specialized storage without prior confirmation that AreHandmade can accept it.
7. Receiving and Inventory Records
AreHandmade will maintain reasonable operational records of inventory received and inventory released from its custody.
Receiving information may include, where applicable:
- Shipment identification.
- Quantity received.
- SKU, UPC, ASIN or other available product identifiers.
- Apparent external condition.
- Photographic evidence when reasonably necessary to document an incident or discrepancy.
A basic visual inspection is not a technical, functional, authenticity, regulatory, safety or hidden-defect inspection unless a separately requested service expressly provides otherwise.
Sealed cartons or manufacturer packaging may be recorded based on external labels, supplier information, packing lists, Seller-provided data or counts reasonably available during normal receiving.
8. Care and Responsibility for Inventory
While inventory is in AreHandmade’s custody, AreHandmade will exercise the level of care required by applicable Delaware law with respect to stored goods.
AreHandmade is responsible for loss of or damage to goods to the extent caused by AreHandmade’s failure to exercise the care that a reasonably careful warehouse or fulfillment operator would exercise under similar circumstances.
AreHandmade is not responsible for loss or damage that could not have been avoided through the exercise of such care, to the extent permitted by applicable law.
This may include circumstances outside AreHandmade’s reasonable control, concealed defects, inherent product deterioration, inadequate manufacturer or supplier packaging, inaccurate Seller instructions, or carrier events occurring before delivery to or after release from AreHandmade’s custody, except to the extent AreHandmade is legally responsible.
Nothing in these Terms waives or eliminates any duty of care that cannot lawfully be waived.
Unless a separate written agreement expressly provides otherwise, these Terms do not represent that AreHandmade provides cargo, replacement-value or other inventory insurance for Seller merchandise.
Sellers may maintain insurance appropriate to the nature and value of their inventory.
9. Products Requiring Special Approval
Seller is responsible for ensuring that products submitted to AreHandmade may lawfully be stored, prepared, transported and sold.
Seller must disclose before shipment if merchandise is hazardous, regulated, temperature-sensitive, perishable, restricted, unusually high-value or otherwise requires specialized handling.
AreHandmade may require prior approval before accepting products requiring specialized storage, handling, documentation, permits or transportation.
AreHandmade may refuse inventory that it reasonably determines it cannot lawfully or safely receive, store, prepare or transport.
Seller may not knowingly submit illegal goods, counterfeit goods, stolen goods, unlawfully obtained merchandise, products prohibited by applicable law, or products Seller is not legally authorized to possess or distribute.
Marketplace acceptance of a product does not by itself constitute acceptance of that product by AreHandmade.
10. Seller Responsibility for Product Compliance
Seller remains responsible for:
- Product legality and authenticity.
- Intellectual-property rights.
- Required licenses, registrations and authorizations.
- Regulatory requirements not specifically undertaken by AreHandmade.
- Marketplace eligibility.
- Brand and supplier authorization.
- Product recalls and safety requirements.
- Accuracy of product information supplied to AreHandmade.
- Taxes, customs and import obligations applicable to Seller.
- Compliance with marketplace rules applicable to Seller’s account and listings.
AreHandmade’s preparation of a product does not constitute a representation that the product complies with every applicable law, marketplace requirement or intellectual-property right.
11. Marketplace Accounts and Limited Access
When fulfillment or shipment creation requires access to a Seller marketplace account, Seller may authorize AreHandmade through the access-management tools provided by the applicable marketplace.
Seller should not provide its primary account password when the marketplace provides delegated or limited-user access.
AreHandmade will use authorized marketplace access only for operational functions reasonably necessary to perform the requested services.
Seller remains responsible for its marketplace account, listings, product eligibility and account health.
AreHandmade does not control marketplace policies, suspensions, restrictions, reimbursement decisions, carrier assignments, warehouse destinations or other independent decisions made by third-party platforms.
12. Third-Party Representatives
Seller may authorize employees, agencies, virtual assistants, consultants or other representatives to communicate or act on its behalf.
Seller is responsible for permissions granted to those representatives. AreHandmade may rely on instructions received from persons identified or authorized by Seller until AreHandmade receives notice that the authorization has been revoked.
AreHandmade may require verification before releasing inventory, changing critical account information or acting on instructions involving disposition of inventory.
13. Shipping and Carriers
AreHandmade may prepare shipments for delivery to Amazon, Walmart, another fulfillment center, a marketplace, a Seller-designated address or an end customer.
Carrier transportation charges are separate from AreHandmade preparation and material charges unless expressly stated otherwise.
When transportation is purchased through Seller’s marketplace account, the transportation price and terms may be established by the marketplace or carrier.
AreHandmade does not add a handling percentage or transportation markup to Amazon transportation charges.
Once properly prepared merchandise has been released to and accepted by the applicable carrier, events occurring during transportation are governed by the applicable carrier, marketplace and law, except to the extent a loss is attributable to AreHandmade’s own acts or omissions.
Delivery estimates supplied by carriers or marketplaces are not guaranteed by AreHandmade.
14. Seller Instructions
Seller is responsible for providing accurate and complete information necessary to perform requested services, including when applicable:
- SKU or product identification.
- Marketplace listing information.
- Shipping-plan information.
- Destination information.
- Preparation instructions.
- Quantity.
- Special handling requirements.
AreHandmade is not responsible for delays or additional costs caused by incomplete, inaccurate or late Seller instructions to the extent those circumstances cause the delay or cost.
If instructions are unclear or inconsistent, AreHandmade may pause processing while requesting clarification.
15. Payment
Services may be invoiced or paid through AreHandmade’s website or another payment method accepted by AreHandmade.
Available online payment methods are those displayed through AreHandmade’s checkout or payment processor when payment is made.
These may include supported credit cards, debit cards, digital wallets or other payment options made available through checkout.
A Seller wishing to make a bank transfer is responsible for determining whether its financial institution permits the applicable transfer to a U.S. domestic bank account.
AreHandmade does not guarantee that any particular financial institution, payment network or payment method will approve a transaction.
Amounts due for completed or requested services must be paid before merchandise is released when payment is required as a condition of release.
AreHandmade will not impose an interest rate, late fee or other financial penalty unless that charge has been disclosed through applicable published pricing, invoice, accepted quote or separate written agreement and is permitted by law.
16. Warehouse Lien and Unpaid Charges
To the extent permitted by applicable law, AreHandmade retains any warehouse lien or other rights available under Delaware law for lawful charges relating to goods in its possession, including applicable storage, transportation, labor, preservation and other charges relating to those goods.
Any enforcement of a warehouse lien, including any sale or disposition of merchandise to satisfy unpaid lawful charges, will be conducted only in accordance with applicable law.
Nothing in these Terms authorizes AreHandmade to disregard legally required notices, procedures, waiting periods or other requirements governing enforcement of a warehouse lien.
17. Account Closure and Inventory Withdrawal
Seller may request closure of its seller account and removal of its inventory, subject to:
- Payment of outstanding amounts lawfully due.
- Completion or cancellation of pending services where reasonably possible.
- Valid shipping or pickup instructions.
- Applicable security and identity-verification procedures.
- Applicable storage or preparation charges incurred before inventory leaves AreHandmade’s custody.
AreHandmade may suspend or terminate services when reasonably necessary due to nonpayment, unlawful activity, safety concerns, prohibited merchandise, material breach of these Terms, fraud, misuse of systems or another legitimate operational or legal reason.
Termination does not eliminate amounts or obligations accrued before termination.
Upon account closure, the parties will reasonably cooperate to arrange lawful removal, shipment or other authorized disposition of remaining inventory.
18. Unclaimed Inventory and Disposition of Goods
AreHandmade will not treat inventory as abandoned, sell it, destroy it, donate it or otherwise dispose of it merely because a stated number of storage days has elapsed, except where Seller has expressly authorized a particular disposition or where such action is permitted following the procedure required by applicable law.
If Seller fails to pay lawful charges or fails to provide instructions for inventory remaining in storage, AreHandmade may exercise rights available under applicable Delaware law, including applicable warehouse-lien rights.
Any sale or disposition undertaken to enforce a warehouse lien will be subject to notices, procedures and other requirements imposed by applicable law.
19. Returns and Reconditioning
If Seller requests returns processing, AreHandmade may receive, inspect, document, store, recondition, prepare, reship or otherwise process returned merchandise according to the selected service.
A returned product will not automatically be represented as new or resalable merely because it has been received or visually inspected.
Seller remains responsible for determining whether a returned or reconditioned item may lawfully and properly be resold and under what condition classification.
Applicable service rates are available on the Fees & Rates page.
20. Sell With Us and Resale Services
If Seller separately participates in an AreHandmade resale, consignment or “Sell With Us” program, additional commercial terms may apply.
Participation is not automatic merely because Seller uses AreHandmade preparation, fulfillment or storage services.
AreHandmade does not acquire ownership of Seller inventory merely by receiving, storing or preparing it.
Authorization for AreHandmade to list or sell Seller-owned inventory through an AreHandmade sales channel must arise from the applicable program or Seller authorization.
21. Confidential Information
Each party may receive nonpublic business information from the other in connection with the services.
Each party agrees to use reasonable measures to protect confidential business information and use it only as reasonably necessary for the service relationship, except where disclosure is authorized, required to perform the service, required by law, made to professional advisers or service providers with a legitimate need for the information, or relates to information already lawfully public.
Nothing in this section prohibits either party from making truthful statements, submitting complaints, cooperating with governmental authorities, exercising legal rights or providing information where protected or required by law.
22. Intellectual Property
Seller retains ownership of its trademarks, product information, photographs and other intellectual property except to the extent separately licensed or authorized.
Seller grants AreHandmade a limited right to use Seller-provided information, labels, trademarks, product images and marketplace data solely as reasonably necessary to perform requested services.
Seller represents that it has the rights necessary to provide those materials for the requested purpose.
AreHandmade retains ownership of its own trademarks, website content, documentation and proprietary materials.
23. Third-Party Services
AreHandmade may interact with marketplaces, carriers, payment processors, software platforms and other third-party logistics providers.
Those third parties operate under their own terms and policies. AreHandmade is not responsible for independent third-party acts, omissions, system outages, account decisions or policies except to the extent AreHandmade is legally responsible for its own acts or omissions.
24. Service Availability and Operational Events
AreHandmade will use commercially reasonable efforts to perform accepted services.
Operational timing may be affected by inventory volume, incomplete Seller information, marketplace systems, carrier availability, weather, emergencies, utility or internet interruptions, government action, supply shortages or other circumstances affecting operations.
Current processing times should be determined from the applicable service page, accepted quote, service request or written communication rather than assumed from these Terms.
25. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
AreHandmade’s responsibility for stored goods is governed by the duty-of-care provisions of these Terms and applicable Delaware law.
To the maximum extent permitted by law, AreHandmade will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits or lost marketplace opportunities, arising solely from circumstances beyond AreHandmade’s legal responsibility.
Any limitation applicable specifically to stored goods must comply with applicable Delaware law. Nothing in these Terms limits liability for conversion of goods to AreHandmade’s own use where such limitation is prohibited by law.
No specific monetary liability cap is created by these Terms.
26. Indemnification
To the extent permitted by law, Seller agrees to be responsible for third-party claims, losses, liabilities or reasonable costs arising from Seller’s unlawful products, infringement of third-party rights, inaccurate product information, violation of applicable law or material breach of these Terms, except to the extent the claim results from AreHandmade’s own negligence, unlawful conduct or breach of its obligations.
Nothing in this section requires Seller to indemnify AreHandmade for liability that applicable law places on AreHandmade and does not permit AreHandmade to transfer.
27. Privacy and Data
Personal information submitted through the website or in connection with our services is governed by the AreHandmade Privacy Policy:
Marketplace credentials and delegated permissions should be managed through the applicable platform’s authorized access-management tools whenever available.
Seller is responsible for removing access that Seller no longer wishes AreHandmade or an authorized representative to retain.
28. Electronic Records and Acceptance
The parties may conduct their relationship electronically.
To the extent permitted by applicable law, electronic records, electronic acceptance, electronic communications and electronic signatures may be used in connection with these Terms and related transactions.
Seller’s affirmative registration for seller services, seller-account activation, electronic acceptance of these Terms, submission of a service request, or continued use of services after proper notice may constitute evidence of acceptance as permitted by applicable law.
29. Changes to Seller Terms
AreHandmade may update these Seller Terms when reasonably necessary to reflect changes in services, operations, law, marketplace requirements or business practices.
The current version and effective date will be published on the AreHandmade website.
When a change materially affects an existing Seller’s rights or obligations, AreHandmade will provide reasonable notice through Seller’s registered contact information or account communication when required by applicable law or reasonably practicable.
A Seller who does not wish to continue under materially revised Terms may request account closure and inventory withdrawal, subject to accrued charges and these Terms.
Changes will not retroactively create charges for services already completed unless required by law or expressly agreed by Seller.
30. Governing Law and Venue
These Seller Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where another law must apply as a matter of law.
Subject to jurisdictional requirements imposed by applicable law, disputes arising from these Seller Terms or AreHandmade seller logistics services may be brought before a court of competent jurisdiction in Delaware.
Nothing in this section prevents either party from exercising rights or remedies that cannot lawfully be waived.
31. Severability
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the extent necessary, and the remaining provisions will remain in effect.
32. No Waiver
Failure or delay by either party to exercise a contractual or legal right does not waive that right.
33. Entire Seller Agreement
These Seller Terms, together with the applicable:
- Fees & Rates
- Logistics Process
- Privacy Policy
- Accepted quote or service request, where applicable.
- Any separate written agreement expressly accepted by AreHandmade and Seller.
These documents constitute the terms governing the applicable seller logistics relationship.
If a specifically negotiated written agreement conflicts with these general Seller Terms, the specifically negotiated agreement controls only for the subject matter expressly covered by that agreement.
34. Contact Information
Questions concerning these Terms or AreHandmade services may be directed to:
AreHandmade LLC
35 Salem Church Rd, Unit 36
Newark, Delaware 19713
United States
Email:
general@arehandmade.com
Website:
www.arehandmade.com
INCORPORATED POLICIES AND SERVICE INFORMATION
The following AreHandmade pages are incorporated by reference where applicable:
Fees & Rates
Current preparation, Wholesale, Arbitrage, materials, storage and
additional-service pricing.
https://www.arehandmade.com/pages/fees-rates-2026
Logistics Process
Current information concerning receiving, preparation, fulfillment, storage
and related logistics services.
https://www.arehandmade.com/pages/processes-for-your-products
Privacy Policy
https://www.arehandmade.com/pages/privacy-policy
Shipping & Delivery Policy
https://www.arehandmade.com/pages/shipping-policies
Cancellations, Changes & Returns Policy
https://www.arehandmade.com/pages/return-policy
These Seller Terms control the commercial logistics relationship between AreHandmade and its Sellers. Consumer-facing policies apply to retail transactions where applicable.